SR1 Wisdom update

Okay, this is some old updates which have been sitting in the queue for a while without getting published. Nevertheless, there’s some good info in here on how to upgrade Wisdom.

March 27th, RES Software released an update package for RES Wisdom. The Service Release 1 package for Wisdom 2009 is available for download from the RES Portal. The update can be downloaded here (this requires you to have a valid SA logon).  So, what’s new in this update you might ask? There’s a good deal of fixes:

Have a look here for more info:  

If you havent’ tried upgrading Wisdom before, don’t worry. It’s piece of cake (really, it is! :) Essentially, you fire up your console and point to the update package, which is automagically uploaded and distributed thereafter. All the agents, dispatchers and consoles will upgrade themselves without you having to do anything.

1) You download the .WUP file (Yes, WUP is short for Wisdom Update Pack :). Start your Wisdom console and go to Infrastructure | Datastore | Setup | Components.

2) Here you use the button, and it’s pretty much a next, next finish job from there.

The mere thought of having a production system upgrade itself on a massive parallel scale,  may scare the  living daylights out of you. If it does, it just proves you’re still sane! :) Seriously, Wisdom is one of the most stabile platforms out there and it handles itself very safe and sanitary. One of the very little known facts of the product is that you can actually downgrade to an earlier update package version. So, if something isn’t working right, it’s possible to do a rollback. The version range where this is possible has yet to be determined, but we will ammend this post as soon as this has been clarified.

Happy upgrading

/TRG

Secret Tools of the Common Crow…

In case you wondered where this article went a couple of weeks ago, it had to be pulled and revised at the request of RES, as we incorrectly stated that you could get the tools at RES support. This is not currently the case.  Anyway, this posting was really supposed to have be called Secret tools of the RES Engineer, but then all of a sudden, an old Gary Larson cartoon came to mind, and ruined everything… Damn you Mr. Larson!! ;-)

Okay… so maybe a spatula isn’t gonna make the 10 o’clock news, but perhaps some other tools which are little known, which are really nice to know about would peak your interest. There is just one catch to this. You’ll have to ask around for the utilities in this article as they were really only written for internal use, but several customers and integrators got copies of them. Please do NOT contact RES Support for these tools.

Nevertheless, you ought to know about them as they can help you speed up a troubleshooting session by having the information available. Perhaps RES will make these things downloadable in the future. If this happens, stick around, RESguru will let you know.

Click here to read the article.

How to make a grAvatar

First of all, what’s a grAvatar, and why the heck would I want one, you might ask. Second, if I decide to agree with that, how do I get one? And what does this have to do with RESguru in the first place? All valid questions, which is we will have a look at here.

An Avatar in general is just a way of enhancing your appearance if you comment on blogs, such as this swell one. Out of the box, WordPress (on which RESguru.com is built) will automagically generate an auto-avatar (the icon which is next to your screen name) The auto-avatar, as seeen on the right, is calculated from your screen name, hence it will be unique to you, but you’d proably prefer something else to look at.

The idea with a grAvatar (Globally Recognized Avatar), is to create an Avatar which will work across many blogs where you might decide to leave your comments. So in short, it’s just a little global eye candy, which will spiff up your postings here. That’s all.

To get one, all you have to do is to sign up for free at www.gravatar.com All you have to do is to use the same email address which you supplied to RESguru.com when registering. Chose some snazzy logo and you’re done. In a mater of minutes, your newly created grAvatar will be visible next to your postings when you create one. Note, this is not applicaple to the Guru Forum, as it’s a seperate webapp.

Upcoming Butler Group report on RES

Butler Group, an´analyst company similar to Gartner, has recently completed a Technology Audit of RES PowerFuse. To access this study, you unfortunatly need an account at Butler’s to access it at this time.

If the document becomes publicly available, we will let you know. If you already have a login to Butler Group, the RES PowerFuse study can be found by going here

Butler Group has the following to say about themselves:

“Butler Group is the IT End User division of Datamonitor Plc and is a leading provider of Information Technology research, analysis, and advice. Founded in 1990, Butler Group is respected throughout the business world for the impartiality and incisiveness of its research and opinion.”

1000 Gurus in the house!!!

Greetings fellow Gurus! It is with great pleasure we today can annource we’ve passed the 1.000 user marker on RESguru.com – All within exactly 2 months of the inception! Okay, to be perfectly honest we might actually have passed the mark before, as the Histats.com counter wasn’t added until January 21st. Thank you every one of you, for your interest and support. Especially a big thanks to the co-authors of this site who have made great contributions. Keep up the great work, gentlemen!

Below is a breakdown of the demographics. Not suprising we have quite a few Dutchmen following the site.  straight in on second place are the states with a whopping 109 visits from the Big Apple alone? – what the heck are you guys doing over there? :-) Third is Ol’ Britania!

Here’s a top-ten over visitors on the RESguru:

Again, thanks for the 1.000 hits – keep em’ comming guys! We’ll try to keep it interesting in this end of the wire! ;)

/TRG