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[Barocci]

im sure some of you guys/experts knows the answer for this
when some users logon to powerfuse desktop it takes a long time
like 5 minutes or more before they get the desktop...window hangs at loading personal settings

its NOT the citrix server profile which gets deleted and created by each new logon

must be something to clean up in powerfuse?

thx in advance

[Iain Brighton]

Barocci,

How big is the UserPref folder in the affected users home \PWRMENU directories? Does the log on appear to slow/hang before the PowerFuse splash screen is displayed?

Thanks, Iain

[Barocci]

hi Iain,

the size of the UserPref folder is less than 1 mb


i corrected my anser, it appears the logon is slow BEFORE the splash creen of Powerfuse;
i guess its Citrix, cause first box says Citrix Metaframe loading powerfuse desktop "loading personal settings" for about 5 minutes or even longer then the powerfuse 2008 splash screen goes on in loading and configuring and finally shows the powerfuse desktop

[Jeff Wouters]

A very simple test you can do just to check if RES PowerFuse is the cause:
*) Publish Notepad and start it... still a long time before it shows? Then the cause is likely not to be found in RES PowerFuse.

[pkaak]

As the logon hangs before the splash screen, it probably isn't a powerfuse problem.
But I see it in a lot of environments with Citrix.

Things to check:
* roaming profile. Check how big it is. Things as the java cache, files on the desktop, etc. let the profile grow big. Big roaming profiles need a lot of time to download when a user logs on.

* msie branding problem. See http://support.microsoft.com/kb/941158. The registry key is important and can speed up things.

* printer client mapping and/or drivemapping problem. Check your citrix policies. Try to disable client print mapping or drivemapping and see if the probleem keeps existing. If not, you have  a printer driver problem (use universal printer only for client printers) or connection problem to (not existing) drive mappings.

[Barocci]

thx so much pkaak
very good points
me too i believe its Citrix issue

[WTFoX]

Probably user environment debug logging will give you some details in what's happening here http://support.microsoft.com/kb/221833/en-us.

It could be profile related. And RES PowerFuse is easy to exclude by using a published application like Notepad instead of the RES PowerFuse Workspace Manager (just like Jeff said earlier in this thread).

Such a shame Citrix doesn't have much of logging and trace functionality. Usually they point to Microsof tooling for troubleshooting problems like this.

Good luck!

[Barocci]

hi all,

it IS definitely Citrix issue
i started a citrix published app without powerfuse configs on it and it
does the same

thx too for the env bugging tip, ill check that out

regards,