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671 Posts in 206 Topics- by 599 Members - Latest Member: NMTBeheer

February 10, 2012, 03:39:17 PM
RES Software User Group ForumProductsAutomation ManagerAgent remove
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lkd
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« on: March 10, 2010, 04:31:00 PM »

I have found in the RES Wisdom Management Console under the View Agent a server on the network no longer exists. As the server from the list can be removed without the agent can be uninstalled?

Who has an idea?   Huh

Greeting Silva
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Starup
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Starup


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« Reply #1 on: March 10, 2010, 07:37:36 PM »

I have found in the RES Wisdom Management Console under the View Agent a server on the network no longer exists. As the server from the list can be removed without the agent can be uninstalled?

Who has an idea?   Huh

Greeting Silva

Hi Silva,

Yes, it's possible to remove it. Just press the remove button, and wait - then it will ask if it needs to be removed from the database.

//Thomas
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Sincerely,

Thomas Starup
Airdeca
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Posts: 41



« Reply #2 on: March 11, 2010, 11:33:43 AM »

Silva,

When removing an agent from a machine through the RES Wisdom Management Console you are prompted for credentilas to perform the removal. If you don't want the software to be removed or you're not sure the machine still exists you just enter non-existing credentials here. RES Wisdom will attempt to connect to the machine using these credentials and will always fail. After this has happened you get the question whether you only want to remove the records from the database and that's just want you want.
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