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New or changed knowledebase articles
Posted on July 27th, 2009 No commentsAs of today, new or changed knowledge base articles are available on the RES Software Solution Assurance Portal. These articles refer to PowerFuse, Wisdom and the RES Subscriber (Agent)/RES PowerFuse Workspace Extender. Perhaps things are still quiet at RES Software HQ due to the holiday season because the list is, again, enormous!
RES PowerFuse
- “Access Denied” when executing an External Task
- “RES PowerFuse Settings” and “Refresh Start Menu” are placed in the Programs folder of the Start Menu
- Administrative Tools do not become visible in the Windows Shell
- Alcatel Pimphony stops in an error .NET Framework Error in the RES PowerFuse Shell
- An “include” group and “exclude” group (Access Control) causes unexpected end-result
- AppGuard authentication rule on application level appears to be ignored
- Application Publishing in Safe mode takes a long time
- Application is not started but activates other application
- CD-ROM autoplay is not functional when using the RES PowerFuse Shell
- Cannot print attachments directly from Microsoft Outlook
- Changed printer objects aren`t refreshed in the RES Powerfuse management console
- Configuration items missing in IBM DB2 Instant Data Source
- Configured OU Mountpoint lost when starting the Management Console from the secondary Domain
- Context menu item “Volume Shadow Copy” does not fully work in RES PowerFuse shell
- Context menu item File New fails when Instant File Associations are used
- Creating a drive mapping to a share name that does not start with \\ fails
- Default Desktop Colors not working for existing users
- Desktop icons not placed correctly on 64-bit machine with RES PowerFuse
- Desktop maintenance with Profile directory does not work
- Disabling “Automatically Place Application in Programs Menu” does not work on Microsoft Windows Vista/2008
- E-mail cannot be delivered if Outlook is configured with the “Internet e-mail” template in RES PowerFuse Instant Mail
- Empty desktop when starting RES PowerFuse
- Error Message: You have not been granted access to the RES PowerFuse Management Console
- Error message : (364) Object was unloaded – frmEditRegistry.cmdPrint.Click – pwrtech.exe
- Error message: “Application can`t be started”
- Error message: “Current version of RES PowerFuse includes one or more license(s) without supscription. PowerPack cannot continue.”
- Error message: (52) Bad file name or number – TrinitySaveLog – pwrstart.exe
- Error message: (75) Path/file access error – FysnPatchTempICAFile – pfwsmgr.exe
- Error message: Connection to database could not be established. It may not be properly installed
- Error message: Error 1606: Could not access network location \folder\
- Error message: Error 5 invalid procedure call or argument – frmEditRegistry.RemoveKey – pwrtech.exe
- Error message: Event ID 1000 – Windows cannot read the history of GPOs from the registry
- Error message: Running the command “” through the ……
- Error message: file cannot be found – Instant File Association in combination with ICA Passthrough
- Error message: frmEditADM.WriteRegKey – (6) Overflow when saving adm file
- Error message: {path}\{File}could not be found. Check the spelling of the file name….
- Error: ERR Verify(1) = -2146762495 – fysnValidLicenseXML – pwrtech.exe/pwrcach.exe
- Error: Please specify a valid RES PowerFuse License File!
- Event Log errors when connecting to client drives
- Every Hyperlink or Image will be opened in new Internet Explorer windows
- External tasks that are set to run once are executed twice
- File and Folders Security rule on %USERPROFILE% overruled by Read-Only Blanketing
- Files, folders and shortcuts are not visible on the user’s desktop after a logon when User Preferences is used
- Folder attibutes specified in Home Directory Maintenance are not working
- Global AutoLaunch applications order is not clear
- Global Variable %SFT_SOFTGRIDSERVER% is not resolved by the SoftGrid client since RES PowerFuse 2008
- HOWTO : Shell Folder handling in a RES PowerFuse session
- HOWTO: Activate Licenses in RES PowerFuse 7.03 SR3 or earlier
- HOWTO: Change a user`s international keyboard layout
- HOWTO: Change application timeout/Not Responding Time
- HOWTO: Change the “pwrmenu” directory folder name in the user`s home directory
- HOWTO: Configure Lotus Notes Mail
- HOWTO: Configure RES PowerFuse to connect to Microsoft SQL Server using Windows Authentication
- HOWTO: Configure Real Enterprise Manager on a workstation for Terminal Server or remote management
- HOWTO: Configure the contextmenu SendTo “Mail Recipient”
- HOWTO: Create “Search for Files and Folders” menu item in RES PowerFuse Shell
- HOWTO: Create RES Subscriber connection without a Program Neighborhood entry
- HOWTO: Create a user-friendly notification for non-authorized files
- HOWTO: Delete Internet Explorer cache
- HOWTO: Disable RES PowerFuse for the local Administrator or Administrators group
- HOWTO: Disable RES PowerFuse system tray icons
- HOWTO: Disable System Restore
- HOWTO: Disable screensaver for specific users
- HOWTO: Disable the icon on the PlaceBar in the File/Open dialog
- HOWTO: Display recently used applications in Start menu
- HOWTO: Drive and Port Mappings
- HOWTO: Enable Active Desktop in RES PowerFuse
- HOWTO: Enable Citrix passthrough authentication (Single Sign-On) on a RES Subscriber connection
- HOWTO: Force PowerPrint to display “Connect” option for specific users
- HOWTO: Force background enumeration in large domains
- HOWTO: Generate unique number for application at startup
- HOWTO: Install a PowerPack from within a RES PowerFuse Session
- HOWTO: Map LPTX to user`s default Printer
- HOWTO: Modify Screensaver settings
- HOWTO: Perform an unattended installation of RES PowerFuse on a laptop
- HOWTO: Perform full home directory synchronization for laptop users
- HOWTO: Prevent specific users from changing their password using their PowerPanel
- HOWTO: Prevent users from saving files to desktop in Windows shell
- HOWTO: Print Excel or Word files by using the Context menu
- HOWTO: Print Microsoft Word attachments directly from Microsoft Outlook
- HOWTO: Provide a user with the “Run” command
- HOWTO: Remove “Browse network” button from PowerPrint
- HOWTO: Security Roles
- HOWTO: Set up RES PowerFuse on laptops
- HOWTO: Start RES PowerFuse automatically for normal users at logon
- HOWTO: Use Instant MAIL with MDeamon Mail Server
- Hyperlinks and UNC paths inserted in e.g. Microsoft Word or Excel do not work
- Icon lost when a shortcut of a partly managed application is copied to the desktop
- If “Local Computer” has been selected as the domain to enumerate, this setting will not be remembered
- Incorrect Security Notification in Read-Only Blanketing
- Installing applications with Citrix Installation Manager sometimes fails
- Instant Datasource not available anymore after upgrade to RES PowerFuse 7.03dSR2
- Instant File Association “mailto:” does not work with subscribed Internet Explorer and RES Powerfuse shell
- Instant MAPI does not create UNICODE Outlook 2003 .pst file
- Is it possible for users to enter their own parameters for a RES PowerFuse application?
- It is not possible to enforce PowerLaunch settings based on PowerZone AND OU membership by default
- It is not possible to exclude files or folders using User Preferences
- List of Citrix servers not sorted correctly when using the “Add or remove Citrix servers to or from existing applications” Wizard
- Local shares on a workstation are deleted when using RES PowerFuse
- Logon hangs on “Preparing Workspaces..”
- Long group names result in no access
- Management Console asks for sharename when adding a local drive in Drive & Port Mappings
- Microsoft Excel workbooks are switching from position in the taskbar
- Microsoft Outlook Signature not correct when a laptop is in offline mode
- New link is not opened in a new tab in Internet Explorer 7
- No “Access denied” message when opening a Word document without the required permissions.
- No Citrix MetaFrame Integration available in Real Enterprise Manager
- No Start Menu is displayed with RES PowerFuse 7.03dSR2 on Windows 64-bit with Windows shell
- Not all users displayed in PowerLaunch pull-down list
- Not possible to configure different Taskbar settings for local RES PowerFuse desktop and RES PowerFuse session
- Online laptops not visible in Active Users list
- Opening multiple files will open only one file
- Outlook attachment settings are not saved
- Photoshop Elements 5.0 error message “Could not locate remote server”
- PowerLaunch tasks appear incomplete in an Instant Report
- PowerTrace information is not correct
- Printing from context menu does not close the application
- Problem: Error log shows an error message: pwrcache.exe PFDAL.Execute ERROR: INSERT INTO tblLogs ….
- Published application claims a RES PowerFuse license
- Pwrcache error PFDAL.Execute ERROR: Arithmetic overflow converting expresion
- RES PowerFuse cannot continue because no licenses are available
- RES PowerFuse hangs on splash screen “Unlocking User Registry…”, “Locking User Registry…”, and/or “Applying Common Shell Settings…”
- RES PowerFuse taskbar appears above or on top of the RES Windows taskbar in an ICA Session
- Recent application list does not change
- Removable drive security rules based on PowerZones do not function correctly
- Removed Citrix Metaframe server still exist in the application settings
- Right-click Search / Find in Windows Explorer generates error message
- Run Once tasks run again after importing Building Block
- Screensaver has not been configured or is not secure
- Second LDAP Addressbook entry in Instant Mail
- Settings based on Computer Accounts based on Group or OU membership not working
- SoftGrid applications do not work since RES PowerFuse 7.03dSR2 update
- Some context menu items in Explorer in the RES PowerFuse Shell are not working
- Start menu behaves strange with wide submenues
- Strange behavior when starting an application since RES PowerFuse 7.03 SR2
- Subscribed Adobe Acrobat Creator not working
- Subscribed applications take focus
- Technical managers are not allowed to start an application by using the “Run Now” option (Real Enterprise Manager)
- The Management Console generates a message: “The Suite Element was not found”
- The RES PowerFuse Access Wizard doesn`t show any users
- The context menu options for virtual applications not available in RES PowerFuse session
- The option “Windows in Taskbar” does not work in Microsoft PowerPoint when using the RES PowerFuse shell
- Unable to activate screensaver
- Unable to authorize a process name longer than 15 characters
- Unable to change display setting on workstation
- Unable to configure multiple signatures for Microsoft Outlook with Instant Mail
- Unable to create database when using Windows Authentication
- Unable to open saved .fnd files (Find/searchresults) in the RES PowerFuse shell
- Unable to select an OU other than from the default OU tree
- Unable to start applications from %windir%\System32 directory on a 64-bit OS
- Unexpected behavior with specific applications (window-switching)
- Universal Groups are not Working in RES PowerFuse
- User Preferences for Citrix Streamed applications do not work
- User can log on to RES PowerFuse in two different environments
- User cannot delete client printers in PowerPrint
- Users cannot change password in PowerPanel
- Users from a secondary domain do not get RES PowerFuse applications or PowerLaunch settings
- Users get logged off unexpectedly
- Webtrace does not log website information when Internet Explorer is virtualized with Softricity
- When creating Building Blocks, the setting “Toggle “remove this key and subkeys”" is ignored
- When opening a file that has been linked to a subscribed application, a new instance of a subscribed application will be started
- When using Instant Passthrough application, two concurrent licenses are claimed
- Windows Key + shortcut key combination does not work with RES PowerFuse shell
- Workspace sessions remains empty. No active sessions are shown
- hklm\Software\Microsoft\Windows\CurrentVersion\Internet Settings are not set
- “First time Shell init” initializes every time a RES PowerFuse managed desktop is started on a Microsoft® Windows® 64-bit operating system versions
RES Subscriber (Agent)/RES PowerFuse Workspace Extender
- System tray icon of subscribed application not visible in terminal/Citrix session
- Workspace Extender does not disable Terminal Server / Citrix session screensaver
RES Wisdom
- HOWTO: Change maximum simultaneous RES Wisdom agent connections to a RES Wisdom dispatcher
- HOWTO: Enable debug logging for RES Wisdom components RES Wisdom series 4
- RES Wisdom Agents offline in RES Wisdom console
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