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New or changed knowledgebase articles
Posted on July 20th, 2009 No commentsAs of today, new or changed knowledge base articles are available on the RES Software Solution Assurance Portal. These articles refer to PowerFuse, Wisdom and the RES Subscriber (Agent)/RES PowerFuse Workspace Extender. Perhaps things are quiet at RES Software HQ due to the holiday season because the list is enormous!
RES PowerFuse
- An error appears when using Windows Key + E key in combination with the Windows shell
- Application Security handles Citrix Application Streaming default processes
- Application crashes when opening Open/Save dialog box
- Bad performance when logging on, using the start menu, and/or starting/closing applications
- Changed printer objects aren`t refreshed in the RES Powerfuse management console
- Computer stops responding and/or displays BSOD
- Error Message: “This operation has been cancelled due…” when trying to browse the user profile
- Error Message: “This operation has been cancelled due…” when trying to open the “save as” dialog in Adobe Indesign CS3
- Error Message: “This operation has been cancelled due….” when choosing “explore” from the context menu on the Start Menu
- Error message: “Processing error loading User Preferences”
- Error message: (75) Path/file access error – FysnPatchTempICAFile – pfwsmgr.exe
- Error message: 28000: [Microsoft][ODBC SQL Server Driver][SQL Server]Login failed for user `[domain]\[user]`
- Error message: Can’t open file: `tbl_name.MYI`. (errno: 145)
- Error message: Fatal error: [PM:AE1]
- Error message: RES LFB Check: unable to read from table “TBLcurrent”
- Error message: em:tech_powerzones_getnames message when trying to start the REM locally
- Error message: fatal error: PM: reconnect_database
- Error message: frmACL.IvwVal.DblClick – when starting PowerTrace locally
- Error message: non fatal error em:tech_powerzones_getnames
- Error: ERR Verify(1) = -2146762495 – fysnValidLicenseXML – pwrtech.exe
- Error: MkDir (76) Path Not Found – pwrsync.exe
- Error: Version 1.0 of Microsoft SQL Server is not supported by RES PowerFuse. Microsoft SQL 2000 or later is required
- Event Log errors when connecting to client drives
- File locks on FoxPro database
- Guard.lock and guard.info errors when synchronizing home drive
- HOWTO : Separate User Data from RES PowerFuse information
- HOWTO: Authorize an executable in AppGuard placed at a random location
- HOWTO: Change a user`s international keyboard layout
- HOWTO: Configure Lotus Notes Mail
- HOWTO: Configure Real Enterprise Manager on a workstation for Terminal Server or remote management
- HOWTO: Configure the Outlook archive path
- HOWTO: Connect to a published desktop instead of local desktop with laptop
- HOWTO: Create “Search for Files and Folders” menu item
- HOWTO: Create a mapping to a folder
- HOWTO: Delete Internet Explorer cache
- HOWTO: Disable System Restore
- HOWTO: Disable screensaver for specific users
- HOWTO: Disable the icon on the PlaceBar in the File/Open dialog
- HOWTO: Enable Citrix Instant Passthrough in Workstation Environment
- HOWTO: Enable RES PowerFuse Security Management Logging
- HOWTO: Enable additional logging for the RES Service for RES PowerFuse 7 series
- HOWTO: Generate unique number for application at startup
- HOWTO: Install RES PowerFuse unattended on a different install location
- HOWTO: Make “dial up networking” available
- HOWTO: Migrate RES PowerFuse 7.xx to MSSQL
- HOWTO: Modify Screensaver settings
- HOWTO: Perform full home directory synchronization for laptop users
- HOWTO: Prevent users from saving files to desktop in Windows shell
- HOWTO: Redirect specific user folders
- HOWTO: Remove search option from the context menu
- HOWTO: Remove the “Run As” option from shortcuts
- HOWTO: See which RES PowerFuse database is connected with the Real Enterprise Manager
- HOWTO: Set an RDP client printer as default in RES PowerFuse
- HOWTO: Set up an Microsoft SQL Server user account for RES PowerFuse 7.03 SR3 and earlier
- HOWTO: Set up replication of RES PowerFuse database between two servers
- HOWTO: Start Word with a template (.dot file) as a new document and AutoLaunch a Macro
- HOWTO: Swap mouse buttons in RES PowerFuse
- HOWTO: Use Same Home drive with Workstation and Terminal Server environment in RES PowerFuse 7.xx
- ICA Client crashes with message: “Faulting application wfica32.exe” when using RES Subscriber
- ICA Client crashes with message: “The memory could not be written” when using RES PowerFuse Workspace Extender
- Microsoft Excel workbooks are switching from position in the taskbar
- No Default Printer Set
- Online applications are no longer available on laptops
- Pwrcache error PFDAL.Execute ERROR: Arithmetic overflow converting expresion
- RES PowerFuse Splash screen ends after “Configuring Security Management”
- RES PowerFuse settings (PowerZone information, applications etc.) not synchronized to laptops
- Recent documents do not appear in Microsoft Office
- Right-click Search / Find in Windows Explorer generates error message
- Right-clicking Start > Explore results in an error message
- Screensaver has not been configured or is not secure
- Search shows unexpected behaviour within RES PowerFuse Session when WDS is installed
- Slow performance using RES PowerFuse on remote location
- Starting an application generates approximately 15MB of networktraffic
- Unable to activate screensaver
- Unable to connect to SQL Server Database
- Unable to place shortcuts or documents on the desktop
- Unable to start RES PowerFuse sessions and Real Enterprise Manager
- User cannot delete client printers in PowerPrint
- User selection in PowerTrace unavailable
- Users can save large amount of data directly in their Desktop folder
- “First time Shell init” initializes every time a RES PowerFuse managed desktop is started on a Microsoft® Windows® 64-bit operating system versions
RES Subscriber (Agent)/RES PowerFuse Workspace Extender
- Citrix Desktop Receiver window is grayed out with RES PowerFuse Workspace Extender
- HOWTO: Enable RES Subscriber (agent) or RES PowerFuse Workspace Extender logging
- Subscribed application(s) remain active after logging off terminal server session
RES Wisdom
- Job scheduled in the past executes immediately
- RES Wisdom Dispatcher deployed from the console doesn`t register in the Console
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