RES PowerFuse

• An error appears when using Windows Key + E key in combination with the Windows shell
• Application Security handles Citrix Application Streaming default processes
• Application crashes when opening Open/Save dialog box
• Bad performance when logging on, using the start menu, and/or starting/closing applications
• Changed printer objects aren`t refreshed in the RES Powerfuse management console
• Computer stops responding and/or displays BSOD
• Error Message: “This operation has been cancelled due…” when trying to browse the user profile
• Error Message: “This operation has been cancelled due…” when trying to open the “save as” dialog in Adobe Indesign CS3
• Error Message: “This operation has been cancelled due….” when choosing “explore” from the context menu on the Start Menu
• Error message: “Processing error loading User Preferences”
• Error message: (75) Path/file access error – FysnPatchTempICAFile – pfwsmgr.exe
• Error message: 28000: [Microsoft][ODBC SQL Server Driver][SQL Server]Login failed for user `[domain]\[user]`
• Error message: Can’t open file: `tbl_name.MYI`. (errno: 145)
• Error message: Fatal error: [PM:AE1]
• Error message: RES LFB Check: unable to read from table “TBLcurrent”
• Error message: em:tech_powerzones_getnames message when trying to start the REM locally
• Error message: fatal error: PM: reconnect_database
• Error message: frmACL.IvwVal.DblClick – when starting PowerTrace locally
• Error message: non fatal error em:tech_powerzones_getnames
• Error: ERR Verify(1) = -2146762495 – fysnValidLicenseXML – pwrtech.exe
• Error: MkDir (76) Path Not Found – pwrsync.exe
• Error: Version 1.0 of Microsoft SQL Server is not supported by RES PowerFuse. Microsoft SQL 2000 or later is required
• Event Log errors when connecting to client drives
• File locks on FoxPro database
• Guard.lock and guard.info errors when synchronizing home drive
• HOWTO : Separate User Data from RES PowerFuse information
• HOWTO: Authorize an executable in AppGuard placed at a random location
• HOWTO: Change a user`s international keyboard layout
• HOWTO: Configure Lotus Notes Mail
• HOWTO: Configure Real Enterprise Manager on a workstation for Terminal Server or remote management
• HOWTO: Configure the Outlook archive path
• HOWTO: Connect to a published desktop instead of local desktop with laptop
• HOWTO: Create “Search for Files and Folders” menu item
• HOWTO: Create a mapping to a folder
• HOWTO: Delete Internet Explorer cache
• HOWTO: Disable System Restore
• HOWTO: Disable screensaver for specific users
• HOWTO: Disable the icon on the PlaceBar in the File/Open dialog
• HOWTO: Enable Citrix Instant Passthrough in Workstation Environment
• HOWTO: Enable RES PowerFuse Security Management Logging
• HOWTO: Enable additional logging for the RES Service for RES PowerFuse 7 series
• HOWTO: Generate unique number for application at startup
• HOWTO: Install RES PowerFuse unattended on a different install location
• HOWTO: Make “dial up networking” available
• HOWTO: Migrate RES PowerFuse 7.xx to MSSQL
• HOWTO: Modify Screensaver settings
• HOWTO: Perform full home directory synchronization for laptop users
• HOWTO: Prevent users from saving files to desktop in Windows shell
• HOWTO: Redirect specific user folders
• HOWTO: Remove search option from the context menu
• HOWTO: Remove the “Run As” option from shortcuts
• HOWTO: See which RES PowerFuse database is connected with the Real Enterprise Manager
• HOWTO: Set an RDP client printer as default in RES PowerFuse
• HOWTO: Set up an Microsoft SQL Server user account for RES PowerFuse 7.03 SR3 and earlier
• HOWTO: Set up replication of RES PowerFuse database between two servers
• HOWTO: Start Word with a template (.dot file) as a new document and AutoLaunch a Macro
• HOWTO: Swap mouse buttons in RES PowerFuse
• HOWTO: Use Same Home drive with Workstation and Terminal Server environment in RES PowerFuse 7.xx
• ICA Client crashes with message: “Faulting application wfica32.exe” when using RES Subscriber
• ICA Client crashes with message: “The memory could not be written” when using RES PowerFuse Workspace Extender
• Microsoft Excel workbooks are switching from position in the taskbar
• No Default Printer Set
• Online applications are no longer available on laptops
• Pwrcache error PFDAL.Execute ERROR: Arithmetic overflow converting expresion
• RES PowerFuse Splash screen ends after “Configuring Security Management”
• RES PowerFuse settings (PowerZone information, applications etc.) not synchronized to laptops
• Recent documents do not appear in Microsoft Office
• Right-click Search / Find in Windows Explorer generates error message
• Right-clicking Start > Explore results in an error message
• Screensaver has not been configured or is not secure
• Search shows unexpected behaviour within RES PowerFuse Session when WDS is installed
• Slow performance using RES PowerFuse on remote location
• Starting an application generates approximately 15MB of networktraffic
• Unable to activate screensaver
• Unable to connect to SQL Server Database
• Unable to place shortcuts or documents on the desktop
• Unable to start RES PowerFuse sessions and Real Enterprise Manager
• User cannot delete client printers in PowerPrint
• User selection in PowerTrace unavailable
• Users can save large amount of data directly in their Desktop folder
• “First time Shell init” initializes every time a RES PowerFuse managed desktop is started on a Microsoft® Windows® 64-bit operating system versions

RES Subscriber (Agent)/RES PowerFuse Workspace Extender

• Citrix Desktop Receiver window is grayed out with RES PowerFuse Workspace Extender
• HOWTO: Enable RES Subscriber (agent) or RES PowerFuse Workspace Extender logging
• Subscribed application(s) remain active after logging off terminal server session

RES Wisdom

• Job scheduled in the past executes immediately
• RES Wisdom Dispatcher deployed from the console doesn`t register in the Console

RES PowerFuse

• Cannot set local printer with RES PowerFuse
• Error Message: GetNovellUserName <> File not found: netwin32
• Error Message: You are not allowed to start this published application
• Error message: (75) Path/file access error – FysnPatchTempICAFile – pfwsmgr.exe
• Global AutoLaunch applications order is not clear
• HOWTO: Intergrate VMWare ThinApp applications in RES PowerFuse
• HOWTO: Modify Screensaver settings
• Microsoft Excel workbooks are switching from position in the taskbar
• Pwrdesk process consuming high CPU
• RES PowerFuse 2008 logon is slow
• Session keeps refreshing when starting an application
• Sessions automatically log off after RES PowerFuse splash screen
• Upgrade of RES PowerFuse fails with error: The RES PowerFuse PowerPack was unable to find an activated site license

RES Subscriber (Agent)/RES PowerFuse Workspace Extender

• Local applications will be closed when ending a Terminal Session connected through RES Subscriber
• Subscribed application is minimized when using dual screen
• Subscribed screensaver does not start
• Unable to maximize a minimized subscribed application

RES Wisdom

• ERROR in sharedConsoleLogon.fstr.GetGroupMembership: 9 – Subscript out or range
• HOWTO change the Security Context Password for all RES Wisdom jobs simultaneously
• HOWTO: Download documentation for RES products
• Wisdom job fails after a MSI in combination with an MST is ran for the first time.

Unkown Product

• Unattended installation finished but cache not completed

To download the Butler Article, click here and scroll to the bottom of the page (you’ll need to fill in a few details to obtain it)

Everyone wants to reduce the costs associated with supporting desktop users, and one of the most promising ways to do that is with desktop virtualization. The costsavings of desktop virtualization are usually realized via lower management costs associated with managing a single “master” installation of Windows that all users share instead of managing a unique installation for each user. While this makes sense for IT, it poses unique challenges for users who are accustomed to having their own unique desktops.

In this paper, independent industry expert Brian Madden will look at the user workspace challenges faced when virtualizing desktops, and how users can continue to get a personalized workspace even when sharing a “master” virtual desktop image.

Click here to download the whitepaper

Service Release 5 can be obtained through the RES Software portal. PowerPack 2008 SR5 for the free RES PowerFuse 2008 Express Edition can be downloaded here.

Some of the enhancements in PowerFuse 2008 SR5 are:

• Additional environment variables when configuring User Preferences
• Configure cache timer interval
• Configure groups as application manager
• Configure MemoryShield to count open tasks of an application only once
• Exclusions in User Preferences
• File version included in pwrcache errors in common Error Log
• Force logoff of disconnected sessions after timeout
• Import file type associations for applications
• Import settings from Flex Profile Kit INI files into RES PowerFuse as User Preferences
• Improved method to handle desktop items
• Install Updates and Shutdown option added
• Instant LogOff user profile cleanup no longer active for Microsoft Windows Vista/2008
• NetGuard dump extended with computer/server name
• Republish all applications in a Citrix Server Group
• Silent refresh of RES PowerFuse sessions
• Support for VMware View 3.1
• Unmanaged applications optionally available to all users
• Use Active Directory property “displayname” instead of fullname”

Max Ranzau, aka the RESguru; “This is an exiting opportunity to contribute content to this cause. Until now, due to the fact that I’m at RES Software, I was constrained to write under pseudonym for legal reasons. As RES Usergroup is an seperate legal entity, I am now allowed to write under my own name as a regular community member. It will be a pleasure to continue serving the community with new and interesting material.”

Yuri Haak, co-founder of RESug.com:  “This is indeed a match made in heaven as the newly started community provides an officially vendor sanctioned place for all RES community members; administrators, integrators, distributors and RES employees alike to share ideas and all sorts of things. Merging with Max’s RESguru.com provides a massive influx of material which will be of great value to the community.”

So, what’s going to happen at RESguru.com? This message has been posted on both sites. In a short while, the RESguru.com domain will be pointed towards RESug.com to seal the deal. All previous content from RESguru.com will be still available in it’s current form. The forums at RESguru.com will however be replaced with the forum at RESug. We all believe that this marriage of effort will bring the best of both worlds to the RES community.

RES Software’s solution assurance (SA) customers who have access to the knowledgebase can find more information concerning this subject in Q200958.

Default [pwruser.ini]:

[Preferences]
SmallIcons={Yes/No}
LeftRight={Yes/No}
TimeoutScrnSaver={0/99}
SwapMouse={Yes/No}
Printer={\\server\printershare}
PreviousPrinter={\\server\printershare}
DesktopColor={ColorNumber}
DesktopForeColor={ColorNumber}
HideDescription={Yes/No}
ShowAllOnDesktop={Yes/No}
MessageDefaultPrinter={Yes/No}
HideMyNameInScreensaver={Yes/No}
NoAppGuard={Yes/No}
HotKeyModifier={keynumber}
HotKeyKey={keynumber}
OnTop={Yes/No}

LCID={Windows Languagenumber}
MLS={RES PowerFuse Language code}

[MenuItems]
Desktop=|{applicationID}|
Startup=|{applicationID}|
QuickLaunch=|{applicationID}|

Example [pwruser.ini]:

[Preferences]
SmallIcons=Yes
LeftRight=No
TimeoutScrnSaver=10
SwapMouse=No
Printer=\\printserver1\printerwithorigamioptions
PreviousPrinter=\\printserver2\printerwithpaperplaneoptions
DesktopColor=10841658
DesktopForeColor=16777777
HideDescription=No
ShowAllOnDesktop=No
MessageDefaultPrinter=No
HideMyNameInScreensaver=No
NoAppGuard=No
HotKeyModifier=4
HotKeyKey=27
OnTop=Yes
OutlookNoOpenDialog=|
Password=00C600CB00D300E600D900BC00E300DB00CE00C5
LCID=1043
MLS=dut

[MenuItems]
Desktop=|
Startup=|2731|2056|
QuickLaunch=|1983|1955|1849|1852|2334|7|2140|

[RunHistory]
Run1=notepad
Run2=cmd
Run3=sol
Run4=calc
Run5=mspaint
Run6=wireshark
Run7=
Run8=

[Shell]
LastShell=RES

A thing to keep in mind would be the situation where you could be working in an environment where users from a single Active Directory environment would login to multiple PowerFuse sites within that environment. In this case the [pwruser.ini] file from site [X] would be automatically overwritten by the [pwruser.ini] file from site [Y] and vice versa. This is beacuse by default PowerFuse will use the location [homedriveletter:]\pwrmenu\pwruser.ini]] for storing user preferences.

This situation can be easily prevented by editing the [pwrmenu.ini] file on the agent on which PowerFuse is installed. By changing the contents of the file we can now alter the location that particular PowerFuse agent will look for the [pwruser.ini] file.

To achieve this, simply change the [settings= \Pwrmenu ] section in the [pwrmenu.ini] to whatever you want. PowerFuse will now look for the [pwruser.ini] file in the location you specify. If the folder does not already exist in the user’s homedirectory, a hidden folder is automatically created. By configuring the correct options in Home Directory Maintenance you can provide preconfigured [pwruser.ini] files for any environment you desire. RES Software’s solution assurance (SA) customers who have access to the knowledgebase can find more information concerning this subject in Q200863.